SMS093 - Active Listening for Supervisors - Escucha Activa Para Los Supervisores
This session focuses on active listening.
By the end of this course, you will be able to:
Recognize the benefits of active listening.
Identify the verbal and non-verbal cues of active listening, and...
Apply the best practices to improve your own listening skills.
Human Resources Development, ALL
Human Resources Development, Supervisor Topics, ALL