Course Details

SMS100 - Conflict Management for Supervisors - Manejo de Conflictos para Supervisores

20 mins

Length:

This session focuses on effectively handling conflict management, as well as identifying healthy and unhealthy conflict, and methods for resolution.

By the end of this course, you will be able to:

• Identify the common causes of workplace conflict.

• Recognize the difference between healthy and unhealthy conflict.

• Apply the best practices for preventing and resolving workplace conflict.

back to course list