Course Details

SMS100 - Conflict Management for Supervisors - Manejo de Conflictos para Supervisores

This session focuses on conflict management.

By the end of this course, you will be able to:

  • Identify the common causes of workplace conflict.

  • Recognize the difference between healthy and unhealthy conflict.

  • Apply the best practices for preventing and resolving workplace conflict.

20 mins

Length:

Curriculum:

Human Resource Development, ALL

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Category:

Human Resources Development, Supervisor Topics, ALL

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