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Course Details

SMS093 - Active Listening for Supervisors

SMS093 - Active Listening for Supervisors

20 mins


This session focuses on active listening and why it is important for supervisors. Both verbal and non-verbal cues are discussed as well as how to improve your listening skills.

By the end of this course, you will be able to:

  • Recognize the benefits of active listening.

  • Identify the verbal and non-verbal cues of active listening, and...

  • Apply the best practices to improve your own listening skills.


Human Resources Development, ALL


Human Resource Development, ALL

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